Safeguarding the wellbeing of young people is fundamental to our approach. We aim to both protect users from harm and ensure that their right to confidentiality is properly upheld, in keeping with the law and good practice guidance.
While most of our users simply need a little extra advice or support, some are more vulnerable. We have procedures in place to safeguard the welfare of all our users in line with our commitment to enabling young people to be curious, open and reflect honestly about their experiences without harm or fear of reprisal.
The States of Mind Online education programme incorporates a secure database of young people’s personal information. If information that is submitted to us indicates that you may be at risk of harm to yourself or others we will contact you to offer further support and will refer you to a safeguarding officer in your school or college.
We will use the contact information that you provide us with when signing up to the online education programme to contact you.
Our commitment to confidentiality
Young people have told us that confidentiality is one of their top concerns when seeking answers to private or personal questions or problems. Perceived lack of confidentiality significantly deters young people from seeking support and advice from teachers, peers, parents or support agencies.
Upholding young people’s right to confidentiality, except when they are at risk of serious harm, is a crucial factor in supporting young people’s access to high quality confidential services that can promote wellbeing. It encourages the development of a relationship of trust that enables young people to talk freely and honestly about their situation. This enables us to assess whether the individuals are at risk of harm and take appropriate steps to safeguard their well-being.
States of Mind recognises legal restrictions such as the age of consent or the use of alcohol, tobacco or drugs and where appropriate we will offer guidance and support on health and safety. However, in line with our confidentiality policy, we would not necessarily refer young people to the authorities unless we felt that they were at risk of harming themselves or others.
States of Mind is not a crisis or emergency service. If your post suggests that you might be at risk of harm or harming others, in accordance with our safeguarding policy, we will send you a message with guidance on how you can get help and may notify a safeguarding officer in your school or college.
Safeguarding Policy Statement
The purpose of this policy statement is:
To protect children and young people who receive States of Mind CIC ’s services from harm. This includes the children of adults who use our services.
To provide staff and volunteers, as well as children and young people and their families, with the overarching principles that guide our approach to child protection.
This policy applies to anyone working on behalf of States of Mind CIC, including senior managers and the board of trustees, paid staff, volunteers, sessional workers, agency staff and students.
This policy sets out the national and local expectations in relation to safeguarding children and young people, when in relation to clients who use our service.
The purpose of this policy is to provide a clear statement about how States of Mind CIC will safeguard children and young people associated with users of our service, or in any work context where concerns or incidents in relations to a child have been raised or identified.
- Policy Scope
This policy applies to all staff and people using our services.
For the purpose of this policy, employees, associates, volunteers and members of our Advisory Board are referred to as ‘staff’. Safeguarding is everyone’s responsibility and all staff who, during the course of their employment have direct or in direct contact with adults at risk have a responsibility to safeguard and promote their welfare.
All children deserve the opportunity to achieve their full potential and in order to do this they need to feel loved, valued, supported and protected. The Children Acts of 1989 and 2004 and the statutory guidance Working Together to Safeguard Children 2015 have set out the principles for safeguarding and promoting the welfare of children and have moved the emphasis from protecting children from abuse to a much more holistic philosophy of safeguarding children in all aspects of their lives including reducing accidents and bullying.
The Children Act 2004 emphasises that we all share a responsibility to safeguard children and young people and provide for their welfare and that all members of the community can help to do this. The important message is therefore that safeguarding is everybody’s business. All staff have a responsibility to safeguard children. Disclosures may be made to or overheard by any member of staff in any setting and it is imperative that that member of staff is able to take appropriate action which includes listening, recording and passing on the information so it can be investigated.
Training should alert staff to the possibility of abuse ,enable them to recognise the signs of abuse and ensure that they know what action to take to protect all children and young people they come into contact with during their day to day work in the organisation.
This policy clarifies what action should be taken if a member of staff working for Talk For Health Ltd has concerns about a child’s safety where those concerns arise from their work.
The term ‘safeguarding’ refers to inward facing procedures such as awareness raising, reporting concerns, responding appropriately to issues of abuse and exploitation and preventing harm through sound recruitment and safe programming.
Section 42 of the Care Act 2014 states that safeguarding enquiries should be made where a person has needs for care and support; is experiencing, or at risk of, abuse or neglect; and as a result of their care and support needs, is unable to protect himself or herself against the abuse or neglect or the risk of it.
An child/ young person with care and support needs may be:
a person with a physical disability, a learning difficulty or a sensory impairment someone with mental health needs, including dementia or a personality disorder a person with a long-term health condition someone who misuses substances or alcohol to the extent that it affects their ability to manage day-to-day living
- Policy Statement
We believe that every individual who accesses our services should be treated with dignity and respect, have their choice respected and not be forced to do anything against their will. We are committed to safeguarding everyone coming into contact with the service, regardless of age, gender, ethnicity, disability, sexuality or beliefs.
The Company has put in place systems to ensure we fulfil our corporate responsibility to protect vulnerable children from abuse.
The Company is committed to involvement and empowerment at all levels of decision making within services and takes active steps to gain feedback from people using our services on a regular basis. Empowerment is considered to be an important level of protection against abuse. The aims and objectives of this policy are to promote and develop a culture that values and engages in regular safeguarding.
Safeguarding Children and Young People therefore means:
protecting children from maltreatment preventing impairment of children’s health and development ensuring that children are growing up in circumstances consistent with the provision of safe and effective care
- Roles and Responsibilities
All staff who come into contact with our service users are responsible for:
Understanding the safeguarding policies and procedures of States of Mind CIC and understanding that the organisation adheres to the safeguarding procedures of the school/ college or learning provider in which the services are provided.
Treating all allegations of abuse seriously, regardless of the source of information. It is important for staff to share information or concerns immediately to their line manager. Directors are responsible for:
Ensuring staff are vetted and trained, and receive a briefing on our child safeguarding policies and procedures on an annual basis
Ensuring that safeguarding awareness is integrated into our practice
Ensuring that staff feel confident and have opportunities to:
a) ask questions about and clarify their safeguarding responsibilities and b) report suspected abuse Taking concerns and allegations of abuse seriously, and responding appropriately Consulting appropriately with other Directors and/or qualified experts in reaching decisions about referral of safeguarding concerns
The Founder/ Director of States of Mind CIC is the Designated Safeguarding Officer. The Advisory Board are responsible for reviewing and ratifying our Safeguarding policy
For all staff who come into contact with our service users, the following vetting checks are carried out prior to confirming the appointment:
Identity documents including photographic identity References Qualification certificates if required for the role Disclosure and Barring Service (DBS) Check.
- Child and adult protection in the context of our activities
States of Mind CIC provides services to children and young people. We deliver psycho-education and project based learning programmes that explore topics and issues related to mental health and wellbeing. Staff may hear information that raises concerns about a child’s welfare. The Company has contact with young people who may be at risk face to face, by email, over the telephone and in writing.
These situations include:
Delivery of training Focus group or engagement session Research interviews Social media Events
Concerns and allegations of abuse - whether by service users, members of the public or members of staff, will be taken seriously and responded to appropriately by following the safeguarding procedures of the host institution at which the service is being delivered. If for any reason a safeguarding issue is raised outside of the host institution, for example while hosting a work experience placement, States of Mind CIC will report to the local authorities Safeguarding service.
- Dealing with a Safeguarding issue
Our role in protecting young people at risk is to respond to information that a young person may be experiencing abuse and need protecting, and pass this information to those who can assess the situation and act when required.
In this case, States of Mind CIC will report the concern using the safeguarding policies and procedures of the host institution / School/ College or Learning Provider.
‘Abuse’ is a violation on an individual’s human and civil rights by a person or persons. This includes the following types of abuse that are listed
Physical Abuse: includes hitting, slapping, pushing, kicking, misuse of medication or inappropriate sanctions or restraint. Sexual Abuse: includes rape and sexual assault or sexual acts to which the young person at risk has not consented, or could not consent Psychological Abuse: includes threats of harm or abandonment, deprivation of contact, humiliation, intimidation, coercion, harassment, verbal abuse, isolation or withdrawal from services or supportive networks. Financial or material abuse: includes theft, fraud, exploitation, pressure in connection with wills, property or inheritance or financial transactions, or the misuse or misappropriation of property, possessions or benefits. Neglect and acts of omission: includes ignoring medical or physical care needs, failure to provide access to appropriate health, social care or educational services, the withholding of the necessities of life, such as medication, adequate nutrition and heating. Discriminatory abuse: includes racism, sexism, or those based on a person’s disability, and other forms of harassment, slurs or similar treatment Institutional abuse: includes systemic abuse that goes beyond an individual’s abusive practice and transcends a whole organisation. The above are only examples.
If a staff member feels they have come across something which may be abuse but is not sure, they should discuss this with the Director of States of Mind CIC and the designated Safeguarding lead of the school/ college or learning provider.
Abuse can take place in many settings, but the majority of it takes place in a person’s own home and may be carried out by a carer or family member. Abuse can also be carried out by professionals working with the child or the adult at risk. Abuse is a hidden subject, and calls for vigilance.
Concerns or allegations of abuse should always be recorded on the Incident Reporting Form and emailed to the Safeguarding Officer in the educational institution immediately.
Concerns should then be discussed with the person at risk, and decisions should be reached by a Company Director in consultation with the Safeguarding Lead, so that no staff member is making decisions on their own.
To determine the appropriate course of action it is important to consider:
Does the service user understand the nature and consequences of any risk they may be subject to, and do they willingly accept such a risk?
Is the service user able to make their own decisions and choices, and do they wish to do so?
How serious is the risk?
The perception of the victim must be the starting point. Factors informing assessment of seriousness will include:
The extent and duration of the abuse The impact on the individual The risk of repetition or escalation involving this or other people Is a criminal offence being committed?
After consideration of these issues, a referral must be made if appropriate to the relevant Local Authority’s Social Care Team. The Safeguarding Officer is responsible for making the referral or in their absence the Director of Risk, Complaints and Incidents.
The Local Authority’s Social Care Team will make a decision whether the allegation meets their threshold for investigation. We will co-operate fully if the Local Social Care Services decides to investigate.
9.3 Action against Perpetrators of Abuse
If a staff member is found to have been involved in a potential safeguarding issue, the organisation will refer the individual to the appropriate national professional regulator or the Disclosure and Barring Service (DBS).
The Directors are responsible for ensuring this occurs. Any internal report should be forwarded on to the DBS.
Abuse Allegations Received as Complaints
If a complaint received by the Company involves an allegation of abuse, the complainant must be informed that the allegation will be investigated using the Safeguarding Adults Policy. The complainant must be asked if they will accept the Safeguarding Adults investigation as the resolution of the complaint.
- Records Keeping Record keeping is essential in relation to safeguarding.
Written records must be made and updated on the Incident Reporting Form at the school/ college or institution at which the incident has taken place. .
These records must include: · The name of the alleged victim · The nature of the concerns (record as much detail as possible); · The time(s) and date(s) abuse is alleged to have taken place; · The place where abuse is alleged to have taken place; · Name of alleged abuser and relationship to alleged victim; · Who the concerns have been discussed with within the Company and outside (e.g. in clinical supervision) · Actions taken including contact with social services and the police; · The reasons for the action.
Staff should check with a Director if they are required to report individual safeguarding incidents to commissioners or funders for monitoring purposes, and to carry out such reporting as required in individual contracts.
- Equality and Diversity
States of Mind CIC is committed to ensuring that, as far as is reasonably practicable, the way we provide services to the public and the way we treat our staff reflects their individual needs and does not discriminate against individuals or groups on any grounds. This policy has been appropriately assessed.
Nominated child protection lead
Name: Beatrice Caroline Herbert
Phone/email: firstname.lastname@example.org / 07746631730
This policy statement came into force on 1st September 2018
We are committed to reviewing our policy and good practice annually.
Signed: Beatrice Caroline Herbert
Position: Founder and Director of States of Mind CIC
Date: 1st September 2018